Using Connect for an Effective BDC
While it’s helpful to remind customers of an upcoming state inspection and other maintenance due, you can only prompt them to service so many times via email. Next time, try reaching out with a phone call. AutoLoop Connect makes it easy by arming your BDC reps with all the information they need on a single screen.
Access relevant, up-to-date information
A powerful BDC management tool, Connect quickly informs your reps of all customer, vehicle and appointment details. They even have access to the script they need to effectively follow up on any campaign.
Fully integrated for a seamless experience
Connect integrates with AutoLoop Essentials and your BDC to ensure smooth conversations with quick access to everything you need. With Connect, you can take advantage of these exclusive features:
- Built-in campaign management to create and monitor custom campaigns
- Easy data access so you can see everything you need on one screen
- Centralized customer info so you can make updates without leaving the page
- Management oversight reporting to increase accountability or view performance
- And more!
Plus, with Connect’s quick access to key data, you’re also likely to receive quicker approvals for any additional recommended repairs!
To learn how AutoLoop Connect can maximize your BDC efficiency, reach out to AutoLoop today.