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SmartLane: A Powerful Service Tool

Increase your revenue by expediting check-ins with SmartLane™, AutoLoop’s mobile service lane check-in and management tool. With Book™ generating more appointments than any other source, fully-integrated SmartLane works in conjunction to better manage appointments and keep customers coming back.

1---Appointment -Sources

Based on an analysis of over 800 stores in Q1 2017 

According to Forrester Research, 72% of customers say valuing their time is the most important thing a company can do to provide good service. With SmartLane, you can give them exactly what they want by providing fast, professional service.

Key benefits of SmartLane:

Streamlined Check-Ins
Access a complete overview of upcoming appointments and services and identify arriving customers quicker.
2---Streamlined -Check -ins
Walk-Around Inspection
Note pre-existing conditions, easily identify upsells, and record current vehicle condition with photos to reduce liability.
3---Walk -Around -Inspection
VIN and Driver’s License Scan
Easily scan and enter new information or identify existing customer and their vehicles. Plus, no more data entry issues.
4---VIN-Scan (1)
Third-Party Integrations
Gives customers solutions and choices including real-time tire pricing through Dealer Tire integration and TSD rental management.
5---Third -Party -Integrations

Using SmartLane, your advisors can accomplish all of these tasks with ease in just minutes. In fact, the average check in time at dealerships using SmartLane is just three minutes.

6---Inspection -Duration (1)

And because SmartLane makes it easy for advisors to identify upsells, dealerships using the product have witnessed a 44% increase in average RO dollars – that’s $4,670 per month for the average dealer.


Ensure a proper greeting and a positive experience for every customer, every time, with SmartLane. Talk to your Performance Manager today to learn more.