AutoLoop’s Doug Van Sach Reveals Digital Engagement, the Most Important Measure of Your Future Success at Digital Dealer 22
This session will deliver new insights on how customers engage with dealers.
CLEARWATER, FL – March 31, 2017 – AutoLoop LLC, the leading provider of auto industry marketing and customer relationship management solutions that successfully drive the Sell, Service, Repeat cycle, today announced that Doug Van Sach, AutoLoop’s Vice President of Analytics and Data Services, will speak at the Digital Dealer 22 Conference & Expo, to be held at the Tampa Convention Center from April 11-13.
A thought leader in the field of customer loyalty, Van Sach has built a career around the science of consumer behavior, using his insights to significantly advance client retention strategies in automotive and other industries. Through customer analytics, he improves digital and multi-channel acquisition, retention and loyalty programs across leading OEMs and dealer groups at AutoLoop.
Van Sach will present “Digital Engagement, the Most Important Measure of Your Future Success,” at 10 a.m. on Tuesday, April 11, in Room 16 at the Tampa Convention Center.
Based on AutoLoop's recently completed Automotive Digital Engagement (ADE) study, which included an analysis of the behavior of more than four million dealer customers representing 1,000 dealerships, and a survey with 1,000 U.S. auto consumers, this session will deliver new insights on how customers engage with dealers. It will include the current level of digital engagement by dealer customers, the value of different types of digital interactions and key differences in how millennials vs. older generations engage with dealerships online and in-store.
“I will demonstrate that digital engagement is the best predictor of customer loyalty and perhaps the most important measure of a dealer's future success,” said Van Sach. “I'll also quantify the lost financial opportunity of unengaged customers and provide a fresh, new approach for you to increase your customer engagement level and improve the ROI from your marketing and operational investments,” Van Sach added.
AutoLoop has created the industry’s only true end-to-end, single-vendor marketing and engagement solution for streamlining operations and boosting dealer revenue. With full product integration, dealers can seamlessly access, utilize, manage and customize program modules, ensuring a streamlined workflow and eliminating the need for multiple products from various vendors.
For more information, stop by the AutoLoop booth #502 at Digital Dealer 22, call 877-850-2010 or visit AutoLoop.com.
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Since 2005, AutoLoop has helped automotive dealerships nationwide increase sales, improve client retention and achieve overall higher customer satisfaction ratings throughout the Sell, Service, Repeat cycle. With the AutoLoop Customer Engagement Suite—an all-encompassing platform that includes everything from CRM and automated messaging to equity mining, service scheduling and more—AutoLoop is the industry’s first and only single-vendor, end-to-end marketing and engagement solution. An Inc. 500 company with nearly 50 million names in its database and over a billion individual communications initiated, AutoLoop is passionate about being America's best customer retention partner for progressive dealerships.